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  • Own the operational excellence strategy for Customer Care.
  • Manage and optimize outsourced partner relationships (BPOs).
  • Design and launch new operational flows.

Hims & Hers is a health and wellness platform with a mission to help the world feel great through the power of better health. They are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”.